bgd 99 Privacy Policy
Your personal information is a responsibility we take seriously. This document gives a full account of how bgd 99 collects your information, why it is stored, and under what circumstances it is used.
This Privacy Policy ("Policy") applies to all services on the bgd 99 platform. By reading it, you will learn what information we collect, how it is used, with whom it may be shared, and what rights you have. By using our services, you are considered to have accepted the terms of this Policy.
To learn more about us, read our About Us page. Please read this Policy in full before registering or using an account on bgd 99.
Definitions and Introduction
The meanings of some key terms used in this Policy are given below:
- "Platform" — The bgd 99 website, mobile app, and all related digital services.
- "User" or "You" — Any person who has registered on bgd 99 or is using the platform.
- "Personal Information" — Any information that can directly or indirectly identify you.
- "Processing" — Any activity involving the collection, storage, use, transmission, or deletion of information.
- "Third Party" — Any entity other than bgd 99 and the user.
What Information We Collect
bgd 99 collects information in various ways to provide its services. The types of information collected are presented below by category:
2.1 Registration and Identity Information
The information you provide when opening an account includes: full name, date of birth, mobile number, email address, and password. This information is essential for account management and identity verification. No person under the age of 21 may register an account, and we actively verify age.
2.2 Identity Verification (KYC) Documents
As part of the account verification process, we may collect copies of government-issued identity documents. This may include images of a national ID card or passport.
2.3 Financial Information
To facilitate deposits and withdrawals, we record transaction details. Financial transactions on bgd 99 are completed through bKash, Nagad, Rocket, and Upay. The account numbers of these mobile wallets and transaction reference numbers are stored in our system. We do not store card numbers or full bank account details.
2.4 Usage Information and Cookies
Information about your activity on the platform is collected automatically. This includes IP address, browser type and version, operating system, pages visited, session duration, and click data. We use cookies and similar technologies to improve the user experience.
2.5 Support and Communication Information
When you contact us via live chat or email, a record of that conversation is kept. This is used to maintain service quality and to assist with future support.
Purpose of Information Use
The information collected is used for the following specific purposes:
| Purpose | Type of Information Used |
|---|---|
| Account creation and management | Registration information, identity documents |
| Processing financial transactions | Wallet information, transaction records |
| Preventing fraud and money laundering | All information, especially KYC documents |
| Maintaining platform security | IP address, device information |
| Customer service and support | Contact information, conversations |
| Service improvement and analytics | Usage information, cookie data |
| Promotional communications (subject to consent) | Mobile number, email |
Information Sharing and Disclosure
bgd 99 is committed as a matter of policy to protecting the privacy of user information. However, information may be shared with specific parties in the following circumstances:
4.1 Service Provider Partners
We work with certain technology and payment service providers to operate the platform. These partners are given access to information only for specific contracted tasks and may not use it for their own purposes.
4.2 Legal Obligations
If information must be disclosed due to legal proceedings, a court order, or a lawful directive from a competent authority, we are obliged to comply with the law.
4.3 Fraud Prevention and Security
Specific information may be verified with specialist parties when needed to detect and prevent fraudulent activity or to protect the security of our systems.
4.4 Business Restructuring
In the event of a merger, acquisition, or transfer of assets, user information may be transferred to the new entity. In such cases, we will notify you in a timely manner.
Data Storage and Security
5.1 Retention Period
Information is retained for as long as your account is active and, after the account is closed, for a specified period as required by law. Records of financial transactions may be kept for an extended period to meet legal obligations.
5.2 Technical Security Measures
bgd 99 uses industry-standard technical measures to protect data, including SSL encryption, firewalls, and regular security reviews. Sensitive information (such as passwords) is stored in encrypted form — not in plain readable form.
5.3 Administrative Safeguards
Staff access to information is restricted on a need-to-know basis. All staff are bound by confidentiality agreements and receive regular data protection training.
Cookie Policy
Various types of cookies are used on the bgd 99 platform. Cookies are small text files stored on your device.
- Essential Cookies: Required to manage login sessions and security features. These cannot be disabled.
- Functionality Cookies: Help remember your preferences such as language and display settings.
- Analytics Cookies: Used to analyse platform usage and improve services.
- Performance Cookies: Help monitor site speed and stability.
You can manage cookies from your browser settings. However, disabling essential cookies may affect some functionality of the platform.
Your Rights
bgd 99 users may exercise the following rights regarding their personal information:
- Access: You may request to know what information we hold about you.
- Right to Correction: You may request correction if any of your information is inaccurate.
- Deletion Request: In certain circumstances you may request that your information be deleted, however we may be required by law to retain some information.
- Objection to Processing: You have the right to object to the use of your information for specific purposes.
- Portability: You may request your information in a structured digital format.
- Withdrawal of Consent: Where information is being processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of the above rights, please contact our support team. We aim to respond within 30 days.
Protection of Minors
All services on bgd 99 are for persons aged 21 or over only. We do not knowingly collect any personal information from minors. If a user is found to be a minor, their account will be closed and the associated information will be deleted.
For more information on responsible gaming, visit our Responsible Gaming page for important guidelines.
Third-Party Links and Services
The bgd 99 platform may sometimes contain references to third-party services. These third parties have their own privacy policies, and bgd 99 is not responsible for their collection or use of information. We recommend reading the relevant service's own policy before leaving our platform.
Policy Changes
bgd 99 reserves the right to update this Privacy Policy at any time. For significant changes, registered users will be notified by email or via an in-platform notification. Continued use of the platform after a change is considered acceptance of the updated policy.
For more information about the terms of service related to this policy, read our Terms and Conditions.
Applicable Law and Jurisdiction
This Privacy Policy shall be governed and interpreted in accordance with applicable law. Internationally recognised standards are followed in the protection of user information.
Privacy Enquiries
Contact us for any questions or requests regarding data protection. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.